At Medlr, we strive to provide our customers with the best possible experience when purchasing medicine's online. We understand that there may be instances where a refund is necessary, and we have developed a clear and transparent refund policy to ensure customer satisfaction.
Eligibility for Refunds:
Refunds are applicable only for purchases made through the Medlr platform.
To be eligible for a refund, customers must provide valid proof of purchase, such as an order confirmation or order id.
Refund Requests:
Customers can request a refund within 7 days from the date of purchase.
Refund requests can be made by contacting our customer support team through socials@medlr.in.
Please provide the necessary information, including the order number and reason for the refund request.
Refund Process:
Once a refund request is received, our customer support team will review the request and investigate the issue.
If the refund request is approved, the customer will be notified via email or phone regarding the refund process.
Refunds will be processed within 7 days from the approval date.
The refund will be issued using the original payment method used for the purchase, unless otherwise specified.
Contact Us:
If you have any questions or concerns regarding our refund policy, please contact our customer support team through socials@medlr.in.
Our team will be happy to assist you and provide further clarification.
Please note that this refund policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates.
Thank you for choosing Medlr. We value your trust and are committed to providing you with a seamless and satisfactory experience.